History of Custom Pak, Inc.

In 1969, Central Packaging Supply, Inc. inaugurated for the telecommunications industry a program for the packaging of Re-Use equipment and Central Office removals. The concept was to provide a "Custom Pak" protective packaging to all components of the equipment. The protective packaging replaced wood crating and nailing, thus minimizing damage to the equipment in transit and handling. One of the major savings was the cost of labor.


In 1982, Central Packaging decided to segment the corporation and sold this division to an employee, Fred Rowland. Custom Pak became a division of Rowland Packaging Enterprises, Inc. Ultimately, in 1984, Mr. Rowland sold his company to Richard Kimball and David Kimball who were the manufacturers of his custom paks. Custom Pak division of Rowland Packaging Enterprises, Inc. was dropped and Custom Pak, Inc. was formed to continue this program under the Kimball Company. Mr. Rowland remained with Custom Pak until his retirement in 1987.


In 1990, Custom Pak Inc. changed ownership to become a Woman Owned Enterprise (WBE) and Harriet Kimball became President and 51% shareholder. In 1992, Custom Pak Inc became BKA, Inc. d/b/a Custom Pak, Inc.


Harriet Kimball continued to work hard in building Custom Pak and expanding its product line. Since the birth of the "Custom Pak" the company provides protective packaging to the Aerospace and Defense, Agriculture, Information Technology, Medical Supply, Military as well as the Telecommunications industry.


In 2003, BKA, Inc. d/b/a Custom Pak, Inc. was awarded a General Services Administration contract. In 2004, Kristin Wampler joined Harriet as the General Manager. Kristin's strong knowledge and experience in sales and communication has helped take BKA, Inc. d/b/a Custom Pak, Inc to the next level.


In 2006, Harriet had decided to join her husband in retirement and sold BKA, Inc. to Kristin. Since then, Kristin's high standard of excellence has enabled Custom Pak to earn the reputation of providing customers what they need, when they need it - with quality products delivered on time and service that goes the extra distance to form long lasting relationships. She has been able to renew the GSA contract in 2008 and 2013. Her team works hard to bring customers the best packaging solutions, low pricing and excellent customer service they deserve.


BKA, Inc. d/b/a Custom Pak, Inc. has been a GSA Multiple Award Vendor and has received Exceptional Vendor Ratings. We are also a Nationally Certified Woman Owned Business through the National Women Business Owners Corporation (NWBOC) and certified as a Small Business with the Small Business Administration.